Legal

Terms of Service

Effective date: April 16, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Leewou ("we," "us," or "our") governing your access to and use of the Leewou platform located at leewou.com and all related services (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity. If you do not agree to these Terms, you must not use the Services.

Leewou is an independently operated platform. The platform is not currently a registered corporate entity. All contractual obligations described herein are binding upon the operator of the Leewou platform.

2. Definitions

TermDefinition
Platform / SiteThe Leewou website at leewou.com and all associated applications and interfaces.
ServicesAll features, tools, data, and content provided through the Platform, including creator discovery, analytics, list management, campaign tracking, and related functionality.
Creator DataInformation about social media creators and their audiences sourced from third-party providers and publicly available sources, provided through the Services.
SubscriptionA paid plan that grants access to specific features and usage credits on the Platform.
CreditsUnits of usage that are consumed when you use certain features of the Services, such as creator analysis or contact email unlocking.
User / YouAny individual or entity that accesses or uses the Services.

3. Account Registration

To access the Services, you must create an account by providing accurate and complete registration information, including your email address and a secure password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to: (a) provide truthful and up-to-date information; (b) promptly update your information if it changes; (c) notify us immediately of any unauthorized access to your account; and (d) maintain only one account per individual.

As part of our security measures, we may collect a device fingerprint when you sign in or register. This is used solely to detect unauthorized access and protect your account. See our Privacy Policy for details.

We reserve the right to suspend or terminate accounts that violate these Terms, including but not limited to accounts created for disruptive or abusive purposes, or multiple accounts operated by the same individual.

4. Use of Services

Subject to your compliance with these Terms, Leewou grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services for your internal business purposes.

The Services enable you to discover and analyze social media creators, manage creator lists, track campaigns, and access related analytics and insights. Your use of the Services is limited to the features and usage allowances included in your Subscription plan.

Agencies and similar service providers with an active Subscription may use the Services in the ordinary course of delivering services to their own clients, provided that the agency remains the contracting party and user of record with Leewou.

5. Provision of Services

We will use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week. However, we may modify, suspend, or discontinue any aspect of the Services at any time without prior notice. We do not guarantee uninterrupted or error-free access to the Services.

Planned maintenance will be communicated in advance when practicable. We will respond to support inquiries within a reasonable timeframe during regular business days.

We may disable access to the Services for non-payment, material breach of these Terms, or any other reason described in the Termination section below.

6. Billing & Payments

6.1 Merchant of Record

All payments for the Services are processed by our Merchant of Record, Paddle.com Market Limited (for customers in the EU and other applicable regions) or Paddle.com Inc. (for customers in the United States and other applicable regions). Paddle acts as the seller of record for all subscription transactions.

By purchasing a Subscription, you also agree to Paddle's Terms of Use and Paddle's Privacy Policy. Paddle handles all aspects of payment processing, invoicing, sales tax, and VAT collection on our behalf.

6.2 Subscription Plans & Billing

Certain features of the Services are available only through paid Subscription plans. All fees are listed in USD unless otherwise stated. You agree to pay all applicable charges and fees associated with your Subscription.

By providing a payment method, you represent that you are authorized to use that payment method and that the information you provide is accurate.

6.3 Auto-Renewal & Cancellation

Subscriptions automatically renew at the end of each billing period (monthly or annual) unless you cancel before the renewal date. You may cancel your Subscription at any time through the Platform. Cancellation takes effect at the end of the current billing period, and you will retain access until that date.

6.4 Refunds

All Subscription fees are non-refundable once charged. No refunds or credits will be issued for already-paid billing periods, partial use of the Services, unused credits, or downgrade-related differences. Downgrading your plan may result in the loss of access to certain features or data.

If you believe you have a valid reason for a refund (e.g., a billing error or a situation beyond your control), you may contact us at support@leewou.com and we will review your request on a case-by-case basis. Submitting a request does not guarantee a refund.

6.5 Credits

Certain features consume credits (e.g., creator analysis, email unlocking). Credits are allocated based on your Subscription plan and refresh at the start of each billing cycle. Unused credits do not roll over to the next billing period on any plan - when your billing cycle resets, any remaining credits are forfeited and replaced with your plan's fresh allocation.

6.6 Non-Payment

We reserve the right to suspend or terminate your access to the Services for non-payment. Outstanding balances may accrue late interest at the rate of 1% per month or the maximum rate permitted by law, whichever is lower.

Any late-interest amount is a contractual remedy under these Terms and is not presented as an automatically system-calculated platform feature.

7. Content & Creator Data

Creator Data provided through the Services is sourced from third-party providers and publicly available information. You may use Creator Data solely for informational and business purposes related to influencer marketing.

You acknowledge that: (a) Creator Data may not be exhaustive or fully accurate; (b) we do not guarantee the accuracy, completeness, or timeliness of Creator Data; (c) the availability of Creator Data depends on third-party sources that may change or become unavailable; and (d) you assume all risk associated with your reliance on Creator Data.

You agree to use Creator Data only in a fair and lawful manner. You will respect creators' reasonable expectations of privacy and comply with all applicable data protection laws when contacting or processing data about creators. You must not use Creator Data for any purposes governed by the Fair Credit Reporting Act (FCRA), including determining eligibility for credit, insurance, or employment.

If you publish or display Creator Data obtained through the Services, you must credit Leewou as the data source.

8. Acceptable Use

Your use of the Services is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Violation of the Acceptable Use Policy constitutes a material breach of these Terms and may result in immediate suspension or termination of your account.

9. Intellectual Property

The Services, including all content, features, functionality, software, data compilations, graphics, logos, and trademarks, are owned by Leewou or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

Except for the limited license granted in Section 4, nothing in these Terms transfers any ownership or intellectual property rights to you. You agree not to remove, obscure, or alter any proprietary notices on the Platform.

If you provide us with feedback, suggestions, or ideas, you grant Leewou a perpetual, irrevocable, non-exclusive, royalty-free license to use, modify, incorporate, and distribute such feedback for any purpose.

10. Privacy

Your use of the Services is subject to our Privacy Policy, which describes how we collect, use, and protect your personal data. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

When you access Creator Data through the Services, you may become an independent data controller under applicable data protection laws (including the GDPR). You are responsible for ensuring your processing of Creator Data complies with all applicable laws.

11. Confidentiality

Each party agrees to keep the other party's confidential information confidential and not to use or disclose it except as necessary to exercise rights or perform obligations under these Terms. Confidential information includes business plans, technical information, product designs, and any data processed through the Services.

Confidential information does not include information that: (a) is or becomes publicly available without breach; (b) was known to the receiving party before disclosure; (c) is received from a third party without confidentiality restrictions; or (d) was independently developed by the receiving party.

12. Disclaimers

Important

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, LEEWOU DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE SERVICES WILL BE ACCURATE OR RELIABLE; (C) ANY DEFECTS WILL BE CORRECTED; OR (D) THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS.

13. Limitation of Liability

Important

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LEEWOU BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO LEEWOU IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Leewou and its operators, affiliates, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your violation of any third-party rights, including intellectual property and privacy rights.

15. Termination

You may cancel your Subscription and terminate your account at any time through the Platform settings. Upon cancellation, your subscription access remains available until the end of the current billing period unless terminated earlier under these Terms. No refund will be issued for the remaining period unless required by applicable law or Paddle's refund policy.

You may also request account deletion from your account Danger Zone. Once requested, your account is immediately deactivated and you are logged out on all devices. Account and workspace data may be retained for a limited period consistent with our Privacy Policy and legal obligations before permanent deletion.

We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including but not limited to: (a) violation of these Terms or the Acceptable Use Policy; (b) non-payment of fees; (c) extended periods of inactivity; (d) a request by law enforcement or a government agency; or (e) discontinuance of the Services.

Upon termination, all rights and licenses granted to you under these Terms will immediately cease. You must delete any Creator Data you obtained through the Services. Sections 7, 9, 10, 11, 12, 13, 14, 16, and your obligation to pay any outstanding fees will survive termination.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Lebanon, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the matter amicably through good-faith negotiation. If a resolution cannot be reached within thirty (30) days, either party may submit the dispute to the exclusive jurisdiction of the courts of Beirut, Lebanon.

17. Changes to Terms

We may update these Terms from time to time at our sole discretion. When we make changes, we will update the "Effective date" at the top of this page. For material changes, we will notify active users via email or through a prominent notice on the Platform.

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Services.

18. Contact

If you have any questions about these Terms, please contact us at:

Leewou

Email: support@leewou.com

Website: leewou.com